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91 of 92 people found the following review helpful.Works but you might have to fix a common flaw
By James W. Caras
This is a great little lawnmower. The lawnmower worked like a charm the first time we used it. Unfortunately the second time, it woudn't even start. After looking online, this was a VERY common problem.
The first reason this was happening to people is that the way you work the power switch and the pull-back bar is the opposite from every other lawnmower. You DON'T pull back the bar and then push the power. You have to push the power switch and while holding it down pull back the power bar.
However, this did not work for me and many others posting on the Web. Most had to take the mower back, or take it far to get it repaired. However, after investigating I was able to fix easily. Basically, there is a common manufacturing flaw where the cable(s) going from the handle, through the switch, and to the engine are ever-so-slightly too long. After one use, things loosen a bit to where the cables are too long to fully pull back a switch that exists under the main cover over the motor, so it won't start.
The fix was easy. First, take out the battery first before doing anything!!!! I then removed the cover on the engine (six screws) and pulled it aside, leaving the wires connected to it (there is a good amount of slack to pull this off). In contrast with a bicycle, there is no way to adjust the tension anywhere on these cables (I also looked in the switch). After I had the engine cover off, however, there is a gold bar attached to the interior switch that comes off the switch parallel to the cable, then makes an "L" to hold the cable housing back a distance from the switch. With needle-nose pliers, I simply bent the small leg of the "L" back away from the interior switch 1/8 of an inch or so, so that the angle on the L was greater than 90°.
You can test if it is far enough by simply pushing on the starter switch and pulling back the pull-back bar, and the interior switch by the motor should pull out far enough that you hear a satisfying "click."
Then put the engine cover back on. Put the battery back in. Push in the starter switch on the mower handle, hold it in and pull the pull-back bar and you will hear the the mower's motor fire up. Now it works great.
The above might sound complicated, but it is NOT. Seriously... 5-10 minutes. Six screws out, bend, six screws in. Way less time than taking the thing back. And given the commonplace nature of the problem, you are likely to bring back another with the same problem.
63 of 64 people found the following review helpful.Gas is the past! (UPDATE)
By Ninjaskill
Ok, so im not going to go on a tirade about global warming or shove my opinions on emissions down your throat.
instead i am going to tell you (as much as i can) an unbiased review on this device.
here is a key for my ratings:
* = 1 star, crap!
***** = 5 star, WHAT! AMAZING!
Build quality: **** - i only gave 4 stars on build quality due to the motor cover structure and the side discharge chute, the chute will get knocked loose sometimes and the cover seems kinda flimsy but otherwise well made. the simplicity of the electronics and circuitry makes this thing very reliable from a repair standpoint. i fix computers for a living so the first thing i did was inspect the design of the motor and wiring, i must say the small things make a big difference, like the terminals on the battery being on the top of the loading bay so clippings or moisture does not damage the connectors on the battery or the socket. the steel mowing deck is a nice touch as well. other than some small quibbles i feel this thing is well made.
Operation: ***** - you just cannot get any simpler. you charge the battery's, put one in, install the safety key and push go. is is kind of surreal after using gas mowers for so long and staring at the thing an thinking "that's it?!". its light weight, turns easily, folds up like a snap and takes seconds to switch between discharge/bagging/mulching. i used all 3 modes and here is what i found, the discharge is not that great IMO, it is a small opening and if you have the mower on any setting lower than 3 it clogs sometimes. the bagging works well, the bag sits at a nice angle to allow the grass to blow in and the mower spins so fast it shoots in easily. the mulching works amazingly well, i have huge oak trees and have to deal with copious amounts of sticks and acorns and this thing made light work of that stuff.
Power: ***** - So one reservation that i see from allot of people including myself is the power of a cordless electric mower. hear me when i say this: this thing is strong. i have ran over some seriously thick grass and large leaf piles and there was no effort on its part. i love the fact that the motor will run at half power until it senses a heavy load and increases the power output to accommodate the situation to conserve battery life. i only wish that Greenworks would have a "power override" switch for situations when you might need more power for longer. i will say it does take some getting used too, gas engines produce torque at certain rpm and it is not even across the rpm band, electric motors produce full torque from start to full voltage this is a huge advantage over gas and is why i think gas lawn equipment will struggle to keep up as the battery technology advances.
Battery life: **** - they give you 2 battery's for a reason, this thing is powerful and if you have thick or tall grass or lots of leaves it will use up the battery's pretty quick. however, i have a .33 acre lot with lots of hills and trees and have to make lots of passes and cross cuts to make it look good and can do 90% of it on both battery's. i expect that after i have broken in the cells on the battery packs it will get better.
Comfort: ***** - This. this is why gas mowers suck. the smell, the vibration, the whole ordeal every season to tune it up and get it going, the maintenance, the added cost of fuel and oil and parts, the noise and the weight. toss all that out the window with electric, seriously. i can have a conversation with my wife without having to raise my voice while mowing the yard. after mowing for an hour straight my hands aren't swollen from the vibration and the handlebar grip and design is very comfortable, when i get the string trimmer and another battery i can see myself doing the entire yard in one day with no fatigue.
Value: *** - i thought long and hard about this rating. $450.00 is steep for a push-mower, even for one that mulches/bags/shoots. im not going to lie, i knew this going in but if you look a the added cost of fuel for each season coupled with oil and plugs, well it does even out some. i am not naive though, i do know that battery's fail and i will probably have to replace one within 5 years. unfortunately until more people take the risk and switch to this kind of technology the cost will remain high. i will say that i feel it is worth the money though.
im not really quite sure what else to say, im very impressed with this device and the way electric lawn care is moving forward, if an electric cordless riding lawnmower becomes more cost effective and better made in the next 5 years i will probably invest in one, even just to lease it to neighbors to make some money!
--UPDATE-- I have now used this mower for a whole season and can say that my review stands. I also had a battery die on me and I contacted Greenwoks and after giving them purchase information they are sending me a new one! I am very impressed with the customer service I got when I called. the only other thing that has happened to me since purchase 6 months ago is the paint coating under the deck is peeling off already, probably partially my fault for running over so many sticks and acorns though.
28 of 29 people found the following review helpful.Electric Mowers have come of age
By Hugh W. Cox Jr.
First let me say I got this from my neighborhood Lowes. I read the reviews out here but bought it there so that any warranty work would be easier. I have two quarter acre yards to cut every week. I cut them both last week. Each one took a little over a full charge. But with that said, it was the first run of the season, and the grass was a little high and damp in places that may have taxed the mower a bit more than normal.
Pros :
1. no more trips to the gas station.
2. light and maneuverable.
3. It made it through the tall grass a little better than my old mower, mostly because even the one time it died on me, I didn't have to pull a stupid cord to get it to start.
4. Battery pack can be used on multiple GreenWorks tools.
5. QUIET!!
6. did I say no more gas
Cons :
1. no local service center. The best I can tell, their service center is in Iowa. That's part of the reason I bought it from Lowes. I bought their service plan so I could get it fixed if anything went wrong easily.
2. It comes with 1 4ah battery and 1 2ah battery. It's a little insulting to skimp on that with a mower like this. GreenWorks should have provided 2 4ah batters. That would have taken care of each of my yards on one charge. I came online and bought another 4ah battery (a little expensive), and a edger (tool only), that should take care of things.
3. Company web site doesn't have much information on it. I was disappointed that there wasn't an online manual for it, or for the battery charger.
All in all, I'm pretty happy with my purchase at the moment.
Product Feature
- High Performance G-MAX 40V Lithium-Ion Battery delivers fade-free power with no memory loss after charging
- 6-position cutting height ranging from 1 1/4-inch - 3 1/8-inch
- 3-in-1 feature offers side discharge, rear bagging and mulching capabilities
- 7-inch front wheels/6-inch rear wheels
- Compatible Only with G-MAX 40V Battery Models 29462 and 29472
Product Description
Powered by innovation, not by Gas, this Green works 19-Inch G-MAX 40V Lithium-Ion Battery Cordless Mower delivers all the power you need to get your yard looking pristine without the hassle of spilling gas or extension cords. Complete your yard work task with this versatile 3-in-1 mower featuring easy tool-less conversion; switch from side chute, mulching, or bagging quickly and efficiently. The robust steel deck, 19-inch wide cutting capacity and 6-position cutting height adjustment will guarantee a nice and even cut for all types of grass. Also featuring large 8 inch rear wheels and a durable light weight design—this quiet, yet powerful mower makes it easy to maneuver through large yards and those hard to reach areas with ease. Now you can get that beautifully landscaped lawn without having to pay the price. Our innovative Lithium-Ion battery design will guarantee that this mower is running at full power throughout the duration of its' battery life, up to 60 minutes of run time, this mower is the reliable and powerful alternative to gas powered mowers. With this Green works G-MAX 40V Lithium-Ion Mower, Life Gets Easier. (Includes 2 G-MAX 4 AH Batteries and 1 Charger)
Product Detail
- Amazon Sales Rank: #15613 in Lawn & Patio
- Brand: Greenworks
- Model: 25312
- Number of items: 1
- Dimensions: 42.00" h x19.00" w x50.00" l,53.10 pounds
GreenWorks 25312 G-MAX 19-Inch Mower, (2) G-MAX 40V 4 AH Li-Ion Battery and Charger Inc.
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